About: Organizational justice and extrarole customer service: The mediating role of well-being at work

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article by Carolina Moliner et al published September 2008 in European Journal of Work and Organizational Psychology

Attributes	Values
rdf:type	Item
description	wetenschappelijk artikel (nl) article scientifique publié en 2008 (fr) наукова стаття, опублікована у вересні 2008 (uk) im September 2008 veröffentlichter wissenschaftlicher Artikel (de) article by Carolina Moliner et al published September 2008 in European Journal of Work and Organizational Psychology (en)
publication date	wds:Q57701745-7E7A66E9-B031-466E-A6CC-617E6917DB9C
publication date	2008-09-01 00:00:00Z (xsd:dateTime)
cites work	wds:Q57701745-11246899-393E-46B4-AB7B-761436477B08 wds:Q57701745-122A1CFE-862D-4871-A0DA-BBD13E8C5FB6 wds:Q57701745-1C81A389-8356-4EC0-BFC6-E69AFFF08253 wds:Q57701745-269B984F-8002-4BCB-B8D2-AF417D599938 wds:Q57701745-2B1DDE22-5AB5-45C6-8F5D-436A2DCCDBA5 wds:Q57701745-2FF3E39E-FCA2-4635-9EA0-201E9DD12BD7 wds:Q57701745-43A1ABA3-4A3F-4672-B3F1-AFD1A965689F wds:Q57701745-4C4F0C30-D9B4-4127-A580-DF7CBB5CCC9F wds:Q57701745-54E50496-7A68-40D2-84C4-6A4A26468681 wds:Q57701745-7741CD6C-A376-4C9E-80D8-201CDE469E34 wds:Q57701745-78D4D0F2-072E-4781-AD9A-A285F032368A wds:Q57701745-8E490841-CAB7-4150-8115-8B1B6C6C8A23 wds:Q57701745-91001999-6501-45E4-BA54-B4D34406919C wds:Q57701745-93BC2582-F110-42F7-9354-436850CCA0FD wds:Q57701745-A496F88B-2334-4FEC-B995-9CE30C18835D wds:Q57701745-BFB61D84-665A-4924-AFA7-4859F3D485AB wds:Q57701745-DFB32419-316E-4801-A248-03108F938A1E
cites work	A trickle-down model of organizational justice: relating employees' and customers' perceptions of and reactions to fairness Organisational justice and health of employees: prospective cohort study Common method biases in behavioral research: a critical review of the literature and recommended remedies Positive psychology. An introduction On the dimensionality of organizational justice: a construct validation of a measure. The customer isnot always right: customer aggression and emotion regulation of service employees The correspondence of patient satisfaction and nurse burnout Comparative fit indexes in structural models The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors The measurement of experienced burnout Justice at the millennium: a meta-analytic review of 25 years of organizational justice research Organization justice evaluations, job control, and occupational strain. Organizational justice and stress: the mediating role of work-family conflict. Burnout and work engagement: Independent factors or opposite poles? The effect of organizational structure on perceptions of procedural fairness. Burnout and inequity among human service professionals: a longitudinal study Job conditions and customer satisfaction
author name string	wds:Q57701745-27DAC660-5188-4015-AC46-F6EC24D4CDBB
author name string	Russell Cropanzano
rdfs:label	Organizational justice and extrarole customer service: The mediating role of well-being at work (en) Organizational justice and extrarole customer service: The mediating role of well-being at work (nl)
skos:prefLabel	Organizational justice and extrarole customer service: The mediating role of well-being at work (en) Organizational justice and extrarole customer service: The mediating role of well-being at work (nl)
name	Organizational justice and extrarole customer service: The mediating role of well-being at work (en) Organizational justice and extrarole customer service: The mediating role of well-being at work (nl)
author	wds:Q57701745-207083C0-0E1E-4C2E-8FD2-D91C24CA7518 wds:Q57701745-40A49EF0-AFA7-4EC2-B809-110B265F516B wds:Q57701745-9564EE3C-B3BE-4694-96AB-49628CD268FD wds:Q57701745-EBEC7B8D-C08B-4797-AD6F-4DEC494C2198
author	José M. Peiró Vicente Martínez-Tur José Ramos Carolina Moliner
title	wds:Q57701745-551B8F98-DDD6-4DB1-B9FF-0F63DD0F8BCD
title	Organizational justice and extrarole customer service: The mediating role of well-being at work (en)
page(s)	wds:Q57701745-966B4F79-3764-4DE6-B6C4-3BF891C5316C
page(s)	327-348
instance of	wds:Q57701745-DA65134C-9A0D-4FCB-AE96-E66CD9DD853C
instance of	scholarly article
published in	wds:Q57701745-1D001455-840F-4560-A034-44FC9D73E840
published in	European Journal of Work and Organizational Psychology
issue	wds:Q57701745-B8FC5AF4-EC5D-46DF-A5AD-95F2FA608F68
volume	wds:Q57701745-0FC730CC-50EB-40A3-A6C0-C0C963A5DBE4
issue	3
volume	17
DOI	wds:Q57701745-045A1746-EE2B-4FD9-833C-122EF851FA7E
DOI	http://dx.doi.org/10.1080/13594320701743616
DOI	10.1080/13594320701743616
is about of	https://www.wikidata.org/wiki/Special:EntityData/Q57701745
is cites work of	The role of organisational justice, burnout and commitment in the understanding of absenteeism in the Canadian healthcare sector Linking Employees’ Extra-Role Efforts to Customer Satisfaction Engaged teams deliver better service performance in innovation climates Consequences of Team Job Demands: Role Ambiguity Climate, Affective Engagement, and Extra-Role Performance. Dimensionality of organizational justice in a call center context. The trust episode in organizations: implications for private and public social capital
is cites work of	wds:Q60546966-4FB3255F-BCCB-4059-AA68-A9C4A7C52D4E wds:Q47667280-2A044DA0-1891-4D1B-9B45-AB9EA3C00BD2 wds:Q49537175-8B3B2040-9AB9-4441-B211-DA2A847E9944 wds:Q57701637-1B40F235-F44C-4820-A161-66D78A1CD793 wds:Q57701736-B6CCE79F-AF57-47CD-B980-EE543594EA5D wds:Q44814878-A965A98A-6901-417D-840F-D6DB8A4A0FE1

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